Product

Everything you need to run inventory the right way

A walkthrough of what is inside RackTrack — from shelf-level store maps to invoices, AI assistance, and role-based access for your team.

Store mapping

A digital twin of your physical store

Most inventory tools give you a flat list of products. RackTrack lets you model the physical reality of your store — so an item isn't a row in a spreadsheet, it's an object sitting on a specific shelf.

Five-level hierarchy

Build out Shop → Floor → Rack → Row → Shelf to reflect your actual layout. Every location is addressable and navigable.

Visual item highlighting

Search any item from the map view and the exact shelf it lives on lights up. Onboarding new staff goes from days to minutes.

Shelf-level placement

Every inventory item is placed on a specific shelf. Move it, and the map updates. Audit it, and you know where to look.

Multi-floor, multi-store

Run several locations from one account, each with its own independent layout and inventory.

Orders & reconciliation

Orders that close the loop with your shelves

Create purchase and sales orders, track them through to fulfilment, and update your shelf-level stock in the same flow. No second tool, no spreadsheet, no manual sync.

Purchase & sales orders

One unified flow for inbound stock and outbound customer orders, with consistent statuses across both.

Deadline tracking

Each order has a clear due date. Approaching deadlines are surfaced so nothing slips through the cracks.

Shelf reconciliation

When stock arrives, reconcile it directly onto the shelves it belongs on. Quantities are updated atomically.

Invoices from orders

Generate an invoice straight from a completed order — line items, quantities, and pricing carry over automatically.

Inventory intelligence

An operating picture you can actually act on

Stock data is only useful if it changes how you decide. RackTrack surfaces what's running low, what's moving, and what's stuck — and gives you the tools to drill in when the numbers look off.

Low-stock alerts

Warnings trigger at the variant level — not the SKU level — so reorders are accurate and lean.

Item activity history

Every count, move, and shelf change is logged per item variant. Trace any discrepancy back to the moment it happened.

Analytics dashboard

Sales, turnover, and inventory health surfaced as trends — with drill-down into the underlying data.

AI assistant

Ask questions about your inventory and orders in plain language. Built-in, scoped to your data.

Operations suite

Everything around inventory, in one place

Running a store is more than just counting stock. RackTrack ships with the workflows that wrap around inventory — clients, invoices, kits, roles — so you don't have to stitch four tools together.

Invoice management

Create, edit, and track invoices generated from orders. View customer history at a glance.

Client management

Maintain a record per B2B contact, with past orders, invoices, and account notes all linked.

Role-based access

Define roles and permissions so each team member sees and edits only what their role allows.

Bill of materials

Define kits and bundles built from base items. Selling a kit decrements component stock automatically.

Inventory onboarding

Get your stock in without redoing it

Migrating to a new system is the riskiest part of any switch. RackTrack is built so you can bring your existing inventory in without rebuilding everything from scratch.

Spreadsheet import

Bring your existing item lists in via spreadsheet so you don't lose hours typing items one by one.

Cross-store import

Already have a store on RackTrack? Copy items, variants, and pricing into a new store in a single flow.

Item variants & pricing

Capture size, colour, and SKU variants for each item, each with its own pricing and stock level.

Per-store preferences

Each store can have its own settings — currency, defaults, and configuration — without bleeding into others.

Stop hunting for items. Start running the floor.

The fastest way to understand RackTrack is to see it on your own store. Sign up and try it on your own data.